If you have a concern or are unhappy with something about our work together, I encourage you to raise it with me so that we can talk about it and try to find a solution.

If you would prefer independent support, you can contact Klachtenportaal Zorg, the independent complaints organisation I am affiliated with. An independent complaints officer can support you in raising and resolving your concern.

If your complaint cannot be resolved through the complaints procedure, you can take it to the KPZ Disputes Committee (Geschillencommissie KPZ) for further consideration.

You can find more information or contact Klachtenportaal Zorg through their website:

Klachtenportaal Zorg
info@klachtenportaalzorg.nl

There is no cost to clients for the complaints procedure.